Revision 11 as of 2006-12-30 18:01:12

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Troubleshooting

Check IVTV is initialized

Run:

  • dmesg |grep Initialized

You should see something like:

  • ivtv: Initialized WinTV PVR 250, card #0
    ivtv: Initialized WinTV PVR 350, card #1

This example shows two cards. If you only have one, you will see results similar to this:

  • ivtv: Initialized WinTV PVR 250, card #0 

This is a good way to identify if the card even initially loaded.

Testing Capture

  • After the driver is loaded, you can test it by doing a simple capture
    • cat /dev/video0 > /tmp/test_capture.mpg

    Let this go for about 5 sec and then press <ctrl> + 'c'

  • Attempt to play this back using your favorite media player. (mplayer for the example)
    • mplayer /tmp/test_capture.mpg
  • See if you have some recorded content coming up in the test capture.

Diagnosing Problems

  • Check dmesg to see if there are any errors loading firmware or anything like that.
    dmesg | tac | sed -n '/=\ \ END INIT IVTV\ \ =/,/= START INIT IVTV =/p;/= START INIT IVTV =/q' | tac

If you see any errors about "unable to load firmware" or "missing module" or anything like that, go into #ubuntu and see if you can grab some help or post on the forums.

Errors during modprobe

If you encounter errors similar to:

  • sudo modprobe ivtv
    FATAL: Error inserting ivtv (/lib/modules/2.6.17-10-generic/ivtv/ivtv.ko): Unknown symbol in module, or unknown parameter (see dmesg)

and check dmesg to see similar things to this:

  • [17182375.312000] ivtv: disagrees about version of symbol video_unregister_device
    [17182375.312000] ivtv: Unknown symbol video_unregister_device
    [17182375.312000] ivtv: disagrees about version of symbol video_device_alloc
    [17182375.312000] ivtv: Unknown symbol video_device_alloc
    [17182375.312000] ivtv: disagrees about version of symbol video_register_device
    [17182375.312000] ivtv: Unknown symbol video_register_device
    [17182375.312000] ivtv: disagrees about version of symbol video_device_release
    [17182375.312000] ivtv: Unknown symbol video_device_release
    [17182762.044000] ivtv: disagrees about version of symbol video_unregister_device
    [17182762.044000] ivtv: Unknown symbol video_unregister_device
    [17182762.044000] ivtv: disagrees about version of symbol video_device_alloc
    [17182762.044000] ivtv: Unknown symbol video_device_alloc
    [17182762.044000] ivtv: disagrees about version of symbol video_register_device
    [17182762.044000] ivtv: Unknown symbol video_register_device
    [17182762.044000] ivtv: disagrees about version of symbol video_device_release
    [17182762.044000] ivtv: Unknown symbol video_device_release

you will need to reinstall the running linux image. This can be caused by overwriting the modules necessary for ivtv to work.

Reinstall the linux image:

  • sudo apt-get install --reinstall linux-image-`uname -r`
    sudo depmod -a

Follow the steps to rebuild the modules.

ivtv-firmware has no installation candidate

If when trying to install the firmware, you encounter an error similar to:

  • supermario@portablemario:~$ sudo apt-get install ivtv-firmware
    Reading package lists... Done
    Building dependency tree       
    Reading state information... Done
    Package ivtv-firmware is not available, but is referred to by another package.
    This may mean that the package is missing, has been obsoleted, or
    is only available from another source
    E: Package ivtv-firmware has no installation candidate

This likely means you had a typo when adding the firmware repository to your /etc/apt/sources.list

Recheck /etc/apt/sources.list and make sure that you properly added the repository that you are getting your firmware from.

Resource allocation errors

There are two possible solutions to resource allocation problems:

  • Be sure that you have enabled APIC on your machine's BIOS. This will guarantee enough resources are allocated for the device.

    See http://ubuntuforums.org/showthread.php?t=284041 for more information.

  • Add  vmalloc=192m  to your kernel boot parameters. Edit /boot/grub/menu.lst to add the vmalloc=192 to the end of your kernel line:

    • title           Ubuntu, kernel 2.6.17-10-server
      root            (hd0,0)
      kernel          /boot/vmlinuz-2.6.17-10-server root=/dev/hda1 ro quiet splash vmalloc=192m
      initrd          /boot/initrd.img-2.6.17-10-server
      quiet
      savedefault
      boot

Further Troubleshooting

The IVTV Wiki includes lots of non-ubuntu specific information about IVTV Troubleshooting: http://ivtvdriver.org/index.php/Troubleshooting