Revision 3 as of 2017-04-08 16:15:47

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This document belongs to Manual Full System Encryption (with Extras).

1. Support

If you hit a problem that this troubleshooting guide doesn't help, you can ask for support. In all cases, it might be helpful to point to these instructions so that people know what you are trying to do.

2. Boot goes to initramfs

You boot your machine, but after a long time (about 3 minutes) waiting for the Ubuntu logo to move on…

… you get a black screen giving you some cryptic initramfs prompt.

This is usually because either /etc/crypttab or /etc/fstab is incorrect. To solve, do the following.

  1. Boot into a Live CD.
  2. Check your keyboard.

  3. Open a terminal and then unlock your partition.

  4. Mount your partitions.

  5. Carefully repeat Fix crypttab.

  6. Carefully check Fix fstab to check that it all looks correct.

  7. Reboot your computer.

3. Computer fails to boot after upgrade or new installation

On rare occasions, you might find that the computer fails to boot after an upgrade, whether it was Windows or Ubuntu that did the upgrade. You might see an error about Grub when you try to boot.

Alternatively, if you install Windows after you have installed Ubuntu, it rudely removes the option to boot Ubuntu. You can restore the option with this process.

  1. Boot into a Live CD.
  2. Check your keyboard.

  3. Open a terminal and then unlock your partition.

  4. Mount your partitions.

  5. Enter chroot.

  6. Install and repair Grub.

  7. Allow Ubuntu to boot (this step typically is only after a new Windows installation).

  8. Prepare initramfs.

  9. Reboot your computer.