ISD Support Portal |
ISD main page – Ubuntu SSO – SSO FAQs – Ubuntu Pay – Pay FAQs |
I had some failed attempts to make a purchase. Could you cancel my incomplete transactions?
The incomplete transactions should automatically expire after a few days. Please wait 7 days from the date of your failed purchase, then check your bank account again. If the payment still shows up, Contact Ubuntu Pay Support to get the transaction(s) cancelled manually.
You can also view your purchase history here, along with the current status of incomplete purchases: