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Ubuntu Payment Service
The Ubuntu payment service handles transactions for Ubuntu Software Center, Ubuntu One, the Canonical store, and other systems where people can purchase things from Canonical. It is hosted at https://pay.ubuntu.com/ . Development is hosted at https://launchpad.net/canonical-payment-service .
Purchase issues, refunds, and other payment FAQs
Update after Ubuntu 16.04
Why can’t I buy software in the latest Ubuntu release? (16.04)
Why can’t I find other software that should be available in the new Software Center?
I’ve updated my system and software I had bought disappeared. What can I do?
General
Where do I get the license key for the software I purchased?
Can I use Software Center purchases on other distros or other OSes?
My purchase/install failed. How can I get more detail about the error?
Specific issues
Contact
Support for purchases is available from pay-support@canonical.com.